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Privacy & Cookies

Emergency RV Repair - Compliance Center

Last Updated: January 15, 2026

Please note that this is a draft base contract for service - the paper/digital copy that you receive as part of your official quote/service supersedes this one.

Part B - Privacy Policy

This Privacy Policy explains how Emergency RV Repair ("Company," "we," "us") collects, uses, shares, and sells personal information when you use our services, websites, apps, and communications systems (collectively, the "Services").

1Who We Are & Contact

Company: Emergency RV Repair (Florida sole proprietorship, EIN 39-2720170)

Primary Method for Privacy Requests

Alternate Method (Certified Mail)
Emergency RV Repair
255 South Orange Ave, Suite 104 #2162
Orlando, FL 32801

2Scope of Collection

This policy applies to information collected through:

  • Website and web forms
  • Phone calls, voicemail, and SMS/MMS
  • In-person service interactions
  • Estimates, invoices, and payments
  • Photos/videos taken during service

3Information We Collect

3.1 Identifiers

Name, mailing address, email, phone number, and account IDs.

3.2 Vehicle / Asset Data

VIN, HIN, serial numbers, license plate, make/model, and service history.

3.3 Location Data

Service address, dispatch location, and GPS data provided or authorized.

3.4 Payment Info

Invoice amounts, payment type, and transaction IDs (handled by secure processors).

3.5 Communications

Call logs, SMS content, and emails. We may record calls where lawful.

3.6 Digital Footprint

IP address, browser type, device identifiers, and website activity.

4How We Use Your Data

  • Operations: To dispatch, perform, and manage repair services.
  • Financials: To process payments and prevent fraudulent transactions.
  • Communication: To send service updates, scheduling, and billing info.
  • Legal/Safety: To comply with obligations and enforce our service agreements.
  • Marketing: To conduct targeted advertising and measure performance.

Your Privacy Rights

Depending on your location, you may have the right to know, access, delete, or correct your information, and to opt-out of "sales" or "sharing" of your data.

Privacy Information RequestDo Not Sell/Share My Info

Questions about this policy? Emailadmin+policy@emergencyrvrepair.comor call(689) 600-3356.